How To Pay
Credit Card Payments
Secure card payments can be made through our payment partner, Paypal during Checkout. You do not have to be registered or even hold a Paypal account to use your credit/debit card and make a payment to us. Most major cards are accepted including American Express, Mastercard, Visa.
E-check
We also accept e-check through PayPal. Once your echeck clears we will ship your order
PayPal Account
You can sign in through your PayPal account and make purchases from your PayPal Balance as well.
Purchase Accessories
When your order from PC/OpenSystems LLC we provide all hardware with power cords and keyboard and mouse. Software we provide with your choice of installation media.
Testimonials
"PC/OpenSystems LLC shipped our order very quickly and efficiently. They also provided our tech support with help when we were doing custom on-site configurations. Very professional and very speedy"
"Our server that we ordered arrived before schedule and was seriously just a drop in for our infrastructure. We were very surprised with the ease of use of the software component. This is a model of what other Linux distributions should aspire to."
" Coming from Red Hat Enterprise Linux we were very cautious about dealing with a smaller company but we found PC/OpenSystems LLC to be very responsive to our needs and Roberto was very helpful in getting our custom RHEL apps ported and working on PC/OS Server and PC/OS Desktop. Extremely satisfied."
"Our studio uses Macs and old SGI equipment for audio and video productions. We replaced our Irix and SGI systems with the Inspire BriQ and PC/OS Desktop. Our production crew felt right at home on PC/OS and integration with the Macs was seamless and trouble free. It has improved the crews workflow and with Simon's help we deployed and had everything up, running and files transferred in one evening. We are PC/OS customers for life."
"Contacted PC/OpenSystems about a server to replace an aging Windows 2000 in my medical practice. I'm not a very technical person but Roberto and his team helped explain what to expect and helped move our database over from SQL Server. Roberto came out and set everything up. Very professional and I hear from Simon and Roberto at least 3 times a month so I don't feel alone and can go to them with any questions and problems that may come up. Thanks guys"
Returns and Refunds
All license sales are final. Once your ISO has been downloaded, you have effectively torn the shrinkwrap off of physical media, and there is no way for us to return that to stock. We are very happy to work with you to resolve any installation or operational issues which you may have, as we continue to improve Linspire and Xandros
PC/OpenSystems LLC delivers the world leading commercial Linux desktop systems. With our focus on desktop systems we deliver support to hundreds of existing customers in the enterprise, education and research markets. All copies of Xandros Enterprise Linux subscriber releases are delivered via physical medium. Download services are available for Self Support only upon request.
Our support tiers are as follows for Xandros Enterprise Linux.
Self Support
The Self support option is a 12 month support option. You get e-mail and group support for a 12 month period. This option is for those environments where competent Linux experience and service ability is already present.
Standard Support
The Standard Support option is a 12 month support option. Customers get e-mail, phone and group support 8 hours a day 5 days a week. Support tickets open get a 48 to 72 hour response. This support option is for those environments where you may employ limited Linux experience and service ability. On-site support and on-site installation services are available as well.
Priority Support
The Priority Support option is a 36 month support option. Customers get e-mail, phone and group support 24 hours a day 7 days a week. Support tickets open get a 24 to 48 hour response. This support option also gets new releases and updated ISO's and media 14 days before public release. This support option is for those environments where you may employ limited Linux experience and service ability. On-site support and on-site installation services are available as well with this option .
